r-labs » Issue Template

Akiko,
Below are the plugins we are currently running in our instance:
Redmine plugins:
once_assigned_ever_watcher 0.1.0
redmine_hours 0.1.0
redmine_issue_templates 0.0.9
redmine_login_audit 0.1.4
redmine_mention_plugin 0.2
redmine_my_page_queries 2.0.9

We are currently using a our own customized theme based on the A1 (http://redminecrm.com/pages/a1-theme) theme. I did switch back to the "Default" theme and the issue remained. It may be conflicting with another plugin as you suggested.

I will compare settings against the demo site to see if anything is off, but I believe they currently match what is on the Wiki.

Thanks,

Jes

Thanks for your additional information.

I did not use above plugins but I personally interested in some of them, so I'm going to install them and confirm the issue can be reproduced as possible as I can. Please wait for a while.

BTW, I'm sorry I just found the same issue report on my Bitbucket repository, at https://bitbucket.org/akiko_pusu/redmine_issue_templates/issue/63 .
Is this your bug report?

Akiko,
The bitbucket one must be for someone else as we didn't attempt the install until yesterday. That one is time stamped from September.

Let me know if you are able to reproduce. Again, I am open to testing any mods on our end. Please also let me know if there is any additional information I can provide that may help.

Jes

Hi, Jesse. I'm sorry I could not reproduce your problem.
So, please tell me your browser name.

Jesse Becker は書きました:

Akiko,
The bitbucket one must be for someone else as we didn't attempt the install until yesterday. That one is time stamped from September.

Let me know if you are able to reproduce. Again, I am open to testing any mods on our end. Please also let me know if there is any additional information I can provide that may help.

Jes

Akiko,
Thanks for trying to troublehsoot. I tried testing in Google chrome 37.0.2062.124, Firefox 32.0.3, and Internet Explorer 11.0.12.

I actually had to uninstall the plugin for now as it was preventing some of the button controls from loading when switching from one tracker to another. For example, the calendar control would not appear. The only other unique situation with our setup is that we have customer trackers and custom fields.

For example, every tracker has the following customer fields:
Client drop-down menu for us to select our customer.
Billable (Drop down to mark if work is billable)
Billing Notes (Long text to provide billing instructions).
Quoted For (Text field to indicate original quoted work amount).
Materials (Text field to indicate any hardware/software/material cost).

I also have a custom "Change" tracker for logging change management requests. This tracker has the additional custom fields:
Change type (List of different change types: Standard, minor, major, emergency)
Nature of Change (List of the change nature: ie. New installation, upgrade, maintenance, etc)
Change Risk (List: Low, Moderate, High)
Planned Start Date (Date)
Planned Start Time (Text)
Planned End Date (Date)
Planned End Time (Text)
Implementation Started Date (Date)
Implementation Start Time (Text)
Implementation Completed Date (Date)
Implementation End Time (Text).

The custom fields and trackers are the only other unique items I can think of that would differ between our environments.

Jes

Planned Start Date (Date control_
Planned Start Time (Text

Hi, Jesse.
I'm so sorry that I could not support for you.
Are you still in the same problem?

If you still want to use my plugin, please let me know. I am going to give you as much support as I can.

Sincerely,