Defect #1409
完了Issue Template can not be loaded when I changed tracker
100%
説明
Hi, I have a problem that I cannot load the issue template that I have defined. I take the log as follow, it seems that I have defined some customize field let the it break, could you help me to check it? Thanks.
My redmine environment is 3.2.1 with rails 4.2 and ruby 2.2
the logs as follow when I changed the tracker
Started POST "/projects/zmmy/issues/new.js" for 192.168.60.239 at 2016-05-04 21:34:40 +0800 Processing by IssuesController#new as JS Parameters: {"utf8"=>"✓", "authenticity_token"=>"33aSXecWDm8TnvLk7oo6mjYbOELsCyOWRlcGlBzrreXQIbuB5/H1t3h7tar3szqgBD4oqgd9gQxjnv/7wwxUhA==", "form_update_triggered_by"=>"issue_tracker_id", "issue"=>{"is_private"=>"0", "tracker_id"=>"2", "subject"=>"", "description"=>"", "status_id"=>"1", "priority_id"=>"2", "assigned_to_id"=>"", "fixed_version_id"=>"", "parent_issue_id"=>"", "start_date"=>"2016-05-04", "due_date"=>"", "estimated_hours"=>"", "custom_field_values"=>{"1"=>"", "4"=>"未解决", "6"=>"Win7_X64", "7"=>"IE11", "9"=>"重要", "10"=>"", "11"=>[""]}, "tag_list"=>""}, "issue_template"=>"", "was_default_status"=>"1", "new_checklist"=>"", "bw-search"=>"", "project_id"=>"zmmy"} Current user: hui.wang (id=8) Rendered plugins/redmine_issue_templates/app/views/issue_templates/_issue_select_form.html.erb (4.3ms) Rendered issues/_form_custom_fields.html.erb (4.3ms) Rendered issues/_attributes.html.erb (33.3ms) Rendered plugins/redmine_assign_grouping/app/views/hooks/_assign_grouping.html.erb (1.0ms) Rendered plugins/redmine_didyoumean/app/views/issues/_didyoumean_injected.html.erb (3.4ms) Rendered plugins/redmine_issue_checklist/app/views/issues/_checklist_form.html.erb (1.1ms) Rendered plugins/redmine_workflow_enhancements/app/views/workflow_enhancements/_issue_popup.html.erb (0.4ms) Rendered plugins/redmine_tags/app/views/issues/_tags_form.html.erb (2.7ms) Rendered issues/_form.html.erb (199.7ms) Rendered attachments/_form.html.erb (3.0ms) Rendered plugins/redmine_boards_watchers/app/views/boards_watchers/_watchers_list.html.erb (35.6ms) Rendered plugins/redmine_boards_watchers/app/views/issues/new.html.erb (243.5ms) Completed 200 OK in 295ms (Views: 207.2ms | ActiveRecord: 44.6ms)
Steven Wong さんがほぼ8年前に更新
- 題名 を Issue Template can not be loaded から Issue Template can not be loaded when I changed tracker に変更
Akiko Takano さんがほぼ8年前に更新
- ステータス を 新規(New) から 担当(Assigned) に変更
- 対象バージョン を version0.1.1 にセット
Hi, Steven.
Thank you so much for your using my plugin.
I've just replied at https://bitbucket.org/akiko_pusu/redmine_issue_templates/issues/77.
As I wrote above issue, I think some plugin conflicts with mine.
From your production log, it seems you use redmine_boards_watchers plugin and this plugin overwrite Redmine's issue/new.html with redmine_boards_watchers's one.
Let me confirm do you use this plugin?
If you could, please try to disable redmine_boards_watchers temporarily and let me know the results?
Steven Wong さんがほぼ8年前に更新
Akiko Takano さんは書きました:
Hi, Steven.
Thank you so much for your using my plugin.I've just replied at https://bitbucket.org/akiko_pusu/redmine_issue_templates/issues/77.
As I wrote above issue, I think some plugin conflicts with mine.From your production log, it seems you use redmine_boards_watchers plugin and this plugin overwrite Redmine's issue/new.html with redmine_boards_watchers's one.
Let me confirm do you use this plugin?If you could, please try to disable redmine_boards_watchers temporarily and let me know the results?
OK. I installed redmine_boards_watchers. After I removed it, issue_template can be used again. Thanks so much.
Akiko Takano さんがほぼ8年前に更新
- ステータス を 担当(Assigned) から 解決(Resolved) に変更
Steven,
Your information and excerpt from production.log are quite useful to search for the cause :)
Thank you always for your support.
Now I’m interested in redmine_boards_watchers, So I also try to find any workaround.
Filipe Hoffmeister さんがほぼ8年前に更新
Hi Akiko.
I have the same problem but I don't have the redmine_boards_watchers plugin.
When the page was load by the first time the default template of default tracker has been loaded.
When I change the tracker the template isn't load but if I click in "Erase subject and description" it works. If I change to a "no value" in the select and change to template again work too.
Follow my production.log
Started POST "/projects/modulo-ambulatorio-administrativo/issues/new.js" for 172.17.61.157 at 2016-06-07 13:59:34 -0300 Processing by IssuesController#new as JS Parameters: {"utf8"=>"✓", "authenticity_token"=>"wFq2nNb7tZXQ9f9fypDa4DwMI60OB+QRJGfLnFCNG/Dt25NRy4MyH0hBb9vReSCvp96ZfgrI76DhbEGd14F52Q==", "issue"=>{"is_private"=>"0", "tracker_id"=>"50", "subject"=>"Nome da Funcionalidade > Título do Incidente (O titulo deve ser intuitivo e indicar de forma sucinta e clara o incidente)", "description"=>"h1. *Resumidamente, qual o relato do Incidente?*\r\n\r\n*%{color:red}Passo a passo%:*\r\n\r\n* *Em qual ambiente o Incidente ocorreu?*\r\n\r\n* *Quando o Incidente ocorreu(Data e Hora)?*\r\n\r\n* *Quem fez a operação (Papel ou perfil de usuário)?* \r\n\r\n* *Como fez a operação? Quais dados foram utilizados? Quais filtros ou outras particularidades foram preenchidas?* \r\n\r\n* *Resultado da operação:*\r\n\r\n\r\n\r\n_Sempre que possível deve ser anexado um print da tela onde ocorreu o incidente._", "status_id"=>"72", "priority_id"=>"4", "assigned_to_id"=>"", "fixed_version_id"=>"", "parent_issue_id"=>"", "start_date"=>"2016-06-07", "due_date"=>"", "estimated_hours"=>"", "custom_field_values"=>{"22"=>"", "4"=>"", "55"=>"", "66"=>"", "116"=>"0", "210"=>"", "211"=>"", "214"=>""}}, "issue_template"=>"1", "was_default_status"=>"72", "new_checklist"=>"", "project_id"=>"modulo-ambulatorio-administrativo"} Current user: filipe.hoffmeister (id=278) Rendered plugins/redmine_issue_templates/app/views/issue_templates/_issue_select_form.html.erb (5.2ms) Rendered issues/_form_custom_fields.html.erb (149.3ms) Rendered issues/_attributes.html.erb (355.1ms) Rendered plugins/redmine_issue_checklist/app/views/issues/_checklist_form.html.erb (1.5ms) Rendered plugins/redmine_wiki_extensions/app/views/wiki_extensions/_issues_form_details_bottom.html.erb (0.6ms) Rendered issues/_form.html.erb (511.5ms) Rendered issues/new.js.erb (517.7ms) Completed 200 OK in 689ms (Views: 508.7ms | ActiveRecord: 24.4ms)
Akiko Takano さんがほぼ8年前に更新
Hi, Filipe.
Thanks for your reporting issue.
This behavior is caused as the workaround for the following issue:
- https://bitbucket.org/akiko_pusu/redmine_issue_templates/issues/36
And now I’m trying to refactor and fix some bugs on my Github’s repository. Though I have not released yet, please try this repository with master branch.